Privacy Policy

Privacy Policy

Last Updated: January 1, 2026

Shirmo (“Shirmo,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.


1. Information We Collect

We collect information necessary to operate our custom apparel and printing services efficiently and securely.

Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Order details (shirt styles, sizes, artwork files, quantities)

  • Account login information (if applicable)

Verification Information

  • One-Time Passwords (OTP) sent via SMS for authentication and account security

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (cookies and analytics)


2. SMS & One-Time Password (OTP) Use

Shirmo uses SMS messaging solely for authentication and security purposes, including:

  • Sending One-Time Passwords (OTP) to verify your identity

  • Securing account access

  • Preventing fraud and unauthorized use

Important SMS Notice:

  • SMS messages are not used for marketing without explicit consent

  • Message frequency is limited to security and transactional needs

  • Message and data rates may apply depending on your carrier

  • You may opt out of non-required SMS communications at any time


3. How We Use Your Information

We use your information to:

  • Process and fulfill apparel and printing orders

  • Communicate order confirmations and status updates

  • Authenticate users via SMS OTP

  • Provide customer support

  • Improve website functionality and service quality

  • Meet legal, accounting, and operational requirements


4. Data Sharing & Disclosure

We Do NOT Sell Your Data

Shirmo does not sell, rent, or trade your personal information to third parties.

Limited Internal Sharing

Your information may be shared only with other apparel or merchandise websites owned and operated by us, strictly for operational purposes such as:

  • Order fulfillment

  • Customer support

  • Account continuity

These affiliated sites follow the same privacy and security standards outlined in this policy.

Third-Party Service Providers

We may use trusted service providers (e.g., payment processors, SMS gateways, shipping carriers) who receive only the minimum data required to perform their function and are contractually obligated to protect your information.


5. Data Security

We take reasonable and appropriate measures to protect your information, including:

  • Secure servers and encrypted communications

  • Restricted internal access to personal data

  • Authentication safeguards (including OTP verification)

Despite our efforts, no system is 100% secure, and we cannot guarantee absolute security.


6. Cookies & Tracking Technologies

Shirmo uses cookies and similar technologies to:

  • Improve website performance

  • Understand user behavior

  • Enhance user experience

You can adjust cookie settings through your browser preferences.


7. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt out of non-essential communications

To exercise these rights, contact us using the information below.


8. Children’s Privacy

Shirmo does not knowingly collect personal information from individuals under the age of 13. If we become aware of such data, it will be promptly deleted.


9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.


10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Shirmo
Email: [email protected]
Phone: 941-896-9877